Guarantee


At V.I.P, we strive to ensure every customer has a positive experience with our franchisees. While our franchisees operate independently, we are committed to maintaining the integrity of our brand and encouraging high standards of service.

If you are not satisfied with the service provided by a franchisee, we recommend first addressing your concerns directly with them to find a resolution. If further assistance is needed, we are happy to offer guidance to facilitate a fair outcome.

Our role is to uphold brand quality and support best practices, but final resolution will be determined between the franchisee and the customer.