In 2010, Richard lost his job. With two children to support and a family to provide for, it was one of the hardest moments of his and Pamela’s life.
They could have looked for another employer. Instead, they looked at each other and decided to back themselves.
Originally from Mauritius and building a life in Perth, the Visenjoux family became V.I.P. Commercial Cleaning franchisees in 2011. Neither came from a cleaning background. What they brought instead was something more durable: a willingness to work hard, learn fast and treat every client with genuine care.
From the beginning, their approach was simple. Do the job right the first time, every time. Attention to detail, consistency and earning trust through reliability rather than promises. Every contract they won was built on that foundation and every client they kept was proof it was working.
Fifteen years later, they’re still here.
The business they built from that difficult moment has supported their family and allowed them to serve their community for over a decade. Early mornings, late nights and plenty of challenges along the way. All of it. And through it all, the same clients keep choosing them year after year. That loyalty, they’ll tell you, is the real measure of success. Not the longevity itself but what it represents: trust earned and consistently kept.
“Losing my job in 2010 was a difficult moment,” Richard says, “but it opened the door to an opportunity that changed our lives.”
Some of the best decisions don’t feel like decisions at all at the time. For Richard and Pamela, it just felt like survival. Fifteen years on, it looks a lot like success!
Could This Be Your Turning Point?
V.I.P. Commercial Cleaning franchises are available across Western Australia and nationwide.
If you’re ready to back yourself, we’re ready to help you build something that lasts.
Enquire now and find out what a V.I.P. Commercial Cleaning franchise could mean for your family
